Question 1

Do you offer free accident recovery for drivers with comprehensive insurance?

Accepted Answer

We can tow your car today, and you don't have to pay - your insurance will. We will recover the costs from your insurance, as long as you have full comprehensive insurance. We may also extend this service to third party insured customers, depending on the circumstances.

Question 2

What makes your admin team dedicated?

Accepted Answer

Our admin team is dedicated to providing exceptional customer service. They are available to assist with any inquiries, coordinate recovery services, and ensure that all operations run smoothly. Their commitment to excellence sets us apart from the competition.

Question 3

What types of vehicles can you transport?

Accepted Answer

We can transport a wide range of vehicles including cars, motorcycles, vans, and light trucks. Our team is equipped to handle various types of vehicles safely and efficiently.

Question 4

Can you buy non-running vehicles from my home?

Accepted Answer

Yes, we can possibly buy your non-running vehicles for a better price from your home. Our team will assess the vehicle and offer a competitive price based on its condition.

Question 5

Do you provide invoices for your services?

Accepted Answer

Yes, we provide invoices for all our services. This ensures transparency and allows you to keep a record of the services provided.

Question 6

Can you jump start my vehicle regardless of the battery location?

Accepted Answer

Yes, we have powerful battery boosters that allow us to jump start your vehicle no matter where your battery is located. Our equipment is designed to handle various battery types and locations.

Question 7

What makes your recovery business unique in the area?

Accepted Answer

Not many recovery businesses in the area have a 7.5 ton tilt and slide truck, which allows us to handle larger vehicles and more complex recovery situations efficiently.

Question 8

Can I track my vehicle or item during delivery?

Accepted Answer

Yes, you can track us whilst we deliver your vehicles or items. We provide real-time tracking to ensure you are always informed about the status and location of your delivery.

Question 9

Do you have a secure storage facility for vehicles?

Accepted Answer

Yes, we have a secure storage facility for your vehicles. Our facility is equipped with advanced security measures to ensure the safety and protection of your vehicles.

Question 10

How do you price your services?

Accepted Answer

We price according to the complexity and time of the job. Cheaper prices are provided if your transport is en-route of one of our drivers. This ensures that you get the best possible rate for your specific needs.

Question 11

Can you provide before and after pictures and videos?

Accepted Answer

Yes, we can send before and after pictures and videos. This is especially useful when you are buying and selling a car, as it provides clear documentation of the vehicle's condition.

Question 12

Do you offer motorway recovery services at any time?

Accepted Answer

Yes, we offer motorway recovery services 24/7. No matter the time or day, our team is ready to assist you with any motorway recovery needs.

Question 13

Can you collect my vehicle from an auction site?

Accepted Answer

Yes, we can collect your vehicle from any auction site. Our team is experienced in handling auction site collections and will ensure your vehicle is transported safely and efficiently.

Question 14

Can you purchase non-runner or scrap cars?

Accepted Answer

Yes, we purchase non-runner and scrap cars at competitive prices. Our team will assess the condition of your vehicle and offer you the best possible price.

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